In Their Own Words
What Participants Say
About Compass Hours
The feedback below comes from participants across our single workshops, the three-session course, and the annual household programme. We have selected a range of responses — positive and candid — to give a realistic picture of what attendance looks like.
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Years running
480+
Participants
4.6
Avg. session rating
94%
Would recommend
Participant Feedback
Selected Reviews
Dates shown are from post-session feedback forms submitted between April and May 2025.
Rohani Hamzah
George Town, Penang
"My husband and I signed up for the annual programme because we had been putting off the records work for years. The first private session with Suraya helped us understand what we actually had and what was genuinely missing. We left feeling less overwhelmed, not more."
Household Retirement Year · May 2025
Lim Kah Weng
Butterworth, Penang
"I attended the household records workshop as a walk-in after seeing it mentioned on a community noticeboard. The workbook was well-put-together and the two hours moved at a reasonable pace. I did not expect to leave with specific things to do the following weekend, but I did."
Single Workshop · April 2025
Malathi Arumugam
Bayan Lepas, Penang
"The three-workshop course gave me the structure I needed. I had done a lot of reading on my own but was not sure how to turn it into practical steps. The second session — on family conversations — was the most useful for me personally. My children were not in the room but I knew exactly what I wanted to cover with them afterwards."
Three-Workshop Course · May 2025
Zulkifli Ahmad
Air Itam, Penang
"Good content, professionally delivered. I would say the calendar planning session was the one I found most directly applicable to my situation — I had not thought about the sequence of decisions that need to happen in the twelve months before you actually stop working. The facilitator was clear that he was not giving advice, which I appreciated."
Single Workshop · April 2025
Chong Mei Ling
Georgetown, Penang
"My husband was initially reluctant — he felt we already knew what we needed to do. The annual programme changed that. Teck Lim was good at drawing out the things we had assumed without actually checking. The written review at year's end was genuinely useful — it identified three specific areas we still needed to sort out."
Household Retirement Year · May 2025
Priya Nair
Tanjung Tokong, Penang
"I came to the three-workshop course about eight years before my expected retirement, which the facilitator said was perhaps slightly early for some of the calendar content — though the records session was immediately relevant. I would probably do the single calendar planning session again closer to the time."
Three-Workshop Course · April 2025
Household Stories
How Three Households Used Compass Hours
Short notes drawn from feedback shared by participants after completing their programmes.
Case Study · Household Retirement Year
A couple with records scattered across two decades
The Situation
A couple in their late fifties had property documents, pension statements, and insurance policies spread across three different storage locations — including a box they had not opened since 2012. They knew preparation was needed but did not know where to begin organising.
What They Did
They enrolled in the annual programme. The onboarding session mapped what they had and what was missing. Over the following months, they attended records and family conversation workshops and used two of their three private facilitator sessions to work through the organising process step by step.
Twelve Months Later
By the year's end, both participants reported that all documents were in one organised location, they had spoken with a solicitor (independently) about their estate, and the written annual review identified two areas to address before the actual retirement date.
"It was the private sessions that really moved things along. The group workshops gave us the vocabulary; the private sessions gave us the actual work."
Case Study · Three-Workshop Course
A participant preparing individually, nine years out
The Situation
A single professional in his early fifties had started reading about retirement preparation but found online material either too generic or too focused on investment products. He wanted structured guidance on the non-financial preparation side.
What He Did
He completed the three-workshop course over six weeks. Between sessions, he worked through the suggested reading and completed the workbook checklists independently. The family conversation session prompted him to have a discussion with his siblings about their parents' situation, which he had not expected.
At Course Completion
He left with an organised record inventory, a reading list of materials to return to, and a clearer sense of when he would need to engage professionals. He enrolled in the single calendar planning workshop eighteen months later.
"I am glad I came earlier rather than later. The records work alone was worth the six weeks."
Reach Us
Contact Compass Hours
Phone
+60 4-263 7184Address
Unit 9-A, Wisma Pantai
Lebuh Light, 10200
George Town, Penang
Hours
Mon–Fri: 9 am – 5:30 pm
Sat: 9 am – 1 pm
Sun: Closed
Add Your Own Experience
Register for a workshop and see whether the approach works for your household. A single two-hour session is enough to form a view — and we are happy to answer questions before you commit.
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